NHS Low Vision Service
If sight loss is making everyday things difficult, specialist NHS-funded help is available right here in Pontyclun – free of charge, and with no need for a GP referral.
Making the most of the sight you have
When glasses alone can no longer give you the vision you need, the right support and equipment can make a real difference to everyday life – reading, watching television, managing at home, keeping up hobbies and staying independent.
We are proud to be an accredited provider of the NHS Wales Low Vision Service, part of the Wales General Ophthalmic Services. It is a free, NHS-funded service, delivered by specially accredited practitioners, and you can come to us directly – there is no need to be referred by your GP or the hospital.
What happens at a low vision assessment?
Your assessment usually lasts about an hour. We start with what matters most: the things you want and need to do. We then assess how you use your vision in practice, including your distance and near vision, contrast sensitivity and visual fields.
Based on what we find, we can recommend low vision aids to help – such as magnifiers and specialist lighting. Everything is provided on loan, completely free of charge, and we make sure whatever you take home actually works for the tasks you care about.
Just as importantly, we connect you to the wider help available: social services, voluntary organisations such as the RNIB, education and employment support, and the Hospital Eye Service where registration as Sight Impaired or Severely Sight Impaired may be appropriate. Accredited low vision practitioners in Wales can also certify sight impairment where the cause is dry age-related macular degeneration.
Who can use the service?
The service is for people living in Wales whose sight cannot be fully corrected with glasses, including anyone who:
- finds everyday tasks like reading difficult even with glasses
- has distance vision of 6/12 or worse, or near vision of N6 or worse
- has significantly restricted visual fields
- is registered Sight Impaired or Severely Sight Impaired – you qualify automatically
You should have had a sight test within the last year – if you have not, we can arrange one first.
What you receive
- A specialist assessment lasting around an hour, free on the NHS
- Magnifiers, lighting and other low vision aids – on loan, free of charge
- Practical, personal advice for reading, television, hobbies and daily life
- Referral to further support services where helpful
- An appointment normally within two weeks of contacting us
Take the first step
No GP referral needed – just contact us directly. Call 01443 223 712 or send us a message, and we will arrange your assessment, normally within two weeks. If you are calling for someone else – a parent, partner or friend – we are happy to talk it through with you.
You may also be interested in: Welsh Eye Care Scheme · Eye examinations
